By Marcy Reisinger

In recent years, issues at home have been thrust into the public spotlight, creating significant implications for our school communities. While some families prefer to keep these issues private, schools and educational centers are increasingly taking proactive steps to address these challenges head-on. 

Missing school has a significant detrimental effect on student success, but the impact of chronic absenteeism extends far beyond missed classes. Absenteeism affects not only the student’s academic progress but also teachers’ planning and other students’ motivation. It’s linked to dangerous behaviors such as substance abuse, violence, and early sexual activity. Several life circumstances in a child’s family environment, ranging from divorce, or domestic violence, to parental incarceration, or financial insecurity, significantly increases the likelihood of missed school. Health issues continue to be the most common cause of school absences, but all of these factors highlight the complex connection between personal circumstances and educational engagement.

Student mental health has also become an increasingly pressing concern, especially post-pandemic. Studies show that 16.39% of youth aged 12-17 reported experiencing at least one major depressive episode in the past year. 

In March 2022, public schools reported an increased demand for mental health services, however, only 13% of public schools strongly agreed that they could effectively provide mental health services to all students in need, highlighting the strain on educational resources in addressing this growing issue.

Food insecurity has been one of the most significant challenges for many American families, impacting students’ ability to learn and thrive. Nearly one in five children in America live in households without consistent access to adequate food. 

As these issues continue to gain public attention, school leaders face the challenge of combating these sensitive topics while maintaining empathy and respect for a student’s privacy. It can be a delicate balance, but these communication strategies can help.

Sharing information with empathy

School leaders should approach these sensitive topics with compassion and understanding. This means using language that acknowledges the challenges families may be facing without judgment. For instance, when discussing chronic absenteeism, frame the issue in terms of finding solutions rather than assigning blame. Emphasize that the school understands the complex factors that can lead to absenteeism and is committed to supporting families in overcoming these challenges.

Focusing on the school community as a whole

Rather than singling out specific groups or individuals, communications should address the entire school community. This approach helps to reduce stigma and promotes a sense of collective responsibility. For example, when discussing mental health initiatives, highlight how improved mental health benefits all students, staff, and families, creating a more positive learning environment for everyone.

Emphasizing community involvement

Encourage the entire school community to be part of the solution. This could involve highlighting volunteer opportunities, promoting community efforts, or sharing information about local resources. For instance, when addressing food insecurity, provide information on how school members can contribute to food drives or support backpack programs that serve school families.

Reassuring privacy protections

Clearly communicate the school’s commitment to protecting student and family privacy. Explain the measures in place to ensure confidentiality when families seek support services. This reassurance can help encourage those in need to reach out for help without fear of public exposure.

Ensuring information accessibility

Make sure that all communication is accessible to every member of the school community. This includes:

• Translating materials into languages spoken by families in the school district
• Using clear, jargon-free language
• Providing information in multiple formats (e.g., print, digital, audio)
• Ensuring digital communications are compatible with screen readers
• Offering in-person or phone options for families with limited internet access

By implementing these strategies, school leaders can create a more open, supportive and inclusive environment that not only addresses immediate challenges but also builds a stronger, more resilient school community. It demonstrates the school’s commitment to supporting all students and families and encourages those in need to seek help. Ultimately, these communication strategies can contribute to better outcomes for students, improved community relations, and a more positive overall school climate.

About the Author

Marcy Reisinger is a Public Information Specialist at Capital Region BOCES.